Popular question
Frequently asked question
01
What is BOSS Media and how does it work?
BOSS Media provides high-quality digital media services, giving you access to thousands of TV channels, movies, series, and live sports. You simply subscribe, install our service on your device, and enjoy seamless streaming anytime, anywhere.
02
What devices are supported?
Our service works on Smart TVs, Android devices, iPhones/iPads, Fire TV/Firestick, Windows PCs, MacBooks, and tablets. If your device can run apps, it likely supports BOSS Media.
03
Our service works on Smart TVs, Android devices, iPhones/iPads, Fire TV/Firestick, Windows PCs, MacBooks, and tablets. If your device can run apps, it likely supports BOSS Media.
In most regions, no VPN is required. However, customers in restricted countries may benefit from using a VPN for optimal access and improved privacy.
04
Can I use the service on multiple devices?
Yes! One subscription can be installed on multiple devices, but can only stream on one device at a time, unless you purchase additional connections.
05
Will I receive support if I have issues?
Absolutely. We provide VIP customer support through chat, email, and remote assistance to ensure your service works flawlessly.
06
What internet speed is required for smooth streaming?
We recommend at least 10 Mbps for HD streaming and 25 Mbps for 4K content to ensure the best experience.
07
Are there contracts or hidden fees?
No contracts. No hidden charges. You simply pay for your subscription plan—monthly or yearly—and you can cancel anytime.
08
Do you offer live sports channels?
Yes! We offer worldwide live sports, including football, basketball, MMA, boxing, cricket, Formula 1, and more, all in HD/4K quality.
09
How do I renew my subscription?
You can renew directly from our website through your account’s billing section. Automatic renewal is also available for your convenience.
10
What should I do if a channel or stream isn’t working?
Try restarting your device and app. If the issue continues, contact our support team - we’ll refresh your service or provide a working alternative immediately.